At xtopia trade, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
By accessing our website or enrolling in our programs, you agree to the terms of this Privacy Policy.
Information We Collect
a. Personal Information
-
Full name
-
Email address
-
Phone number
b. Technical Information
-
IP address
-
Browser type and version
-
Device information
-
Website usage data (pages visited, time spent, interactions)
How We Use Your Information
Your information is used to:
-
Provide and manage training programs and mentorship services
-
Communicate important updates, schedules, or support information
-
Process payments and registrations
-
Improve website performance and user experience
-
Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
Data Protection and Security
We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
However, no online system is completely secure, and we cannot guarantee absolute security.
Data Sharing and Disclosure
We may share your information only when:
-
Required by law or regulatory authorities
-
Necessary to process payments through trusted third-party payment providers
-
Needed to protect the rights, safety, or property of the Company or users
All third parties are required to respect the confidentiality of your information.
Cookies and Tracking Technologies
Our website may use cookies to:
-
Enhance user experience
-
Analyze website traffic and performance
-
Remember user preferences
You may disable cookies in your browser settings; however, some features of the website may not function properly.
User Responsibilities
-
You are responsible for:
-
Keeping your login credentials confidential
-
Ensuring the accuracy of information provided
-
Not sharing your account access with others
-
The Company is not responsible for data breaches resulting from user negligence.
Data Retention
We retain personal data only for as long as necessary to:
-
Fulfill educational and operational purposes
-
Meet legal and regulatory requirements
Once no longer required, data is securely deleted or anonymized.
Children’s Privacy
Our services are not intended for individuals under the age of 16 without parental or legal guardian consent. We do not knowingly collect data from minors.
Your Rights
Depending on your jurisdiction, you may have the right to:
-
Request access to your personal data
-
Request correction or deletion of your information
-
Withdraw consent for certain data processing
Requests can be made via the contact details below.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact:
Email: info@xtopiatrade.com
Phone: +233-203-3165-16